We are so confident that you’ll love our services that we provide a 45 day, unconditional, money-back guarantee on your hosting package fee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 45 days of activation.
Our refund policy applies to our range of web hosting plans.
It does not apply to any additional items or services; this includes but is not limited to Domain Name Services, Website Services, IP Addresses, SSL Certificates and any other additional services.
No refunds are available after the initial 45 day period. Any request for cancellation must be received via email to our Accounts Department. You will then receive a confirmation upon the cancellation of your account.
Accounts cancelled/terminated by Swish Connect for violating our Terms of Service do not qualify for our 45 day money back guarantee.
Please allow up to 14 working days for refunds to take place. Refunds will be provided by cheque or direct bank transfer.
Remember: This guarantee only applies to NEW customers. If you are an existing client and purchase more hosting from Swish Connect, this guarantee does not apply.